O'HARE PICKUP GUIDE
O'Hare Pickup Instructions
Step-by-step guide to finding your Pana Limo chauffeur at O'Hare International Airport — domestic terminals and Terminal 5 international arrivals.
WHY PANA LIMO
The smarter way to travel
Professional chauffeurs, flat-rate pricing, and real-time flight tracking — so you arrive relaxed, on time, every time.
- Clear instructions for all O'Hare terminals — domestic and international
- Meet & greet option: chauffeur inside baggage claim with name sign
- Curbside pickup in the designated car service lane
- We track your flight — no need to call when you land
- Text confirmation sent when your chauffeur is on location
- 24/7 dispatch available if you need assistance finding your driver
STEP-BY-STEP GUIDE
Finding your chauffeur at O'Hare
Terminals 1, 2 & 3 (Domestic)
- 1
After collecting your luggage, exit through the baggage claim doors to the lower level.
- 2
Follow signs for "Ground Transportation" or "Ride Share / Car Service."
- 3
Your Pana Limo chauffeur will be waiting curbside in the designated car service lane holding a sign with your name.
- 4
If you booked meet & greet, your chauffeur will be inside baggage claim with a name sign.
Terminal 5 (International)
- 1
After clearing customs and collecting your luggage, proceed to the arrivals hall.
- 2
Your chauffeur will be waiting in the Terminal 5 arrivals hall holding a sign with your name.
- 3
For curbside pickup, exit through the arrivals doors and proceed to the lower-level car service lane.
- 4
We monitor your flight and customs wait — your chauffeur will be there when you emerge.
FAQ
Common questions
How will I recognize my Pana Limo chauffeur?
Your chauffeur will be in professional black attire holding a sign with your name. For meet & greet, they'll be inside baggage claim. For curbside, they'll be at the car service lane.
What if I can't find my driver?
Call our 24/7 dispatch line immediately. We'll connect you with your chauffeur in real time. Your confirmation email also includes your driver's direct contact number.
Do I need to call when my flight lands?
No. We track your flight automatically. Your chauffeur is notified the moment your flight lands and adjusts their arrival accordingly.
What if my bags are delayed?
Your 60-minute complimentary wait time starts when your flight lands, not when you exit. If bags are significantly delayed, contact dispatch and we'll extend your wait at no charge.